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Job review from Richard in Keewatin Area, ON P0X1C0
SST Basement Systems
Keewatin Area, ON P0X1C0
County
Thursday, November 24th, 2011
5 / 5
General Comments: Of all the horror stories you hear about different contractors, we were nervous about calling for estimates and finding the right people to do the work we needed done.SST basements had all the answers to the problems we were experiencing. We were very happy with the work that was done underneath our cottage. Extra work needed to be done to prevent moisture from entering the crawl space and the rep was very knowledgeable and did a very good job at explaining the issues. They did a very thorough job from beginning to end and we are very happy with the results. All the staff were conscientious and hard working. They were all prompt and courteous. We felt very good about the work that was done for us.
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
Excellent. We had a very good experience
The First Phone Call
Friendly staff who promptly answered our questions.
Our Office Staff
Friendly and helpful, prompt service.
Our Salesperson and Sales Presentation
He was very knowledgeable and able to help us make informed decisions about what work needed to be done.
Our Installation Crew
Really good hard working guys who came and did a great job from start to finish.
The Cleanup Process
Excellent. Cleaned up and took everything away.
