Job review from Michele in Thunder Bay, ON P7E 1R1 on 07/16/12
I have already recommended SST to many of my friends.
I called at 8am the morning of the massive flooding in Thunder Bay and I had a guy in my basement at 9am. By 11am they were installing a sump pump. You don't get much better than that.
The girl on the phone was wonderful as I am calling in a panic that my basement is a mess. She was amazing...and very calming.
As the very nice gentleman started to explain everything to me (somewhat in a daze may I add) he was very patient as I had him wait while I got my dad on the phone (a retired whole sale plumbing salesman). He explained everything to my dad and when my dad said "go for it" I was sold.
They were professional, polite and fast. They had to jack hammer the concrete to install the pump and I could not believe they did not leave a mess!
There was no mess left. They came back the next day to fill in the hole and now you wouldn't know that there is a sump pump there. I was very impressed!
Great job everyone! What a difference!