Basement Waterproofing in ON, including Sault Ste Marie, White River & Thunder Bay.
Basement Waterproofing

Help! My Basement Flooded Near Thunder Bay, Kenora, Sault Ste Marie

A severely flooding basement in Cochrane, with lumber and personal items floating in a foot of water

Discovering a flooded basement can be a very upsetting thing to discover -- especially if it's never flooded that badly in the past.

Our trained experts specialize in wet basement repairs of all kinds and can provide a great solution for you.

From time to time, and particularly during the heaviest rains, we'll speak with a homeowner who has just discovered that their basement is flooded with several inches to several feet of groundwater.

The homeowners are, understandably, very upset that their personal items (and sometimes their home's utilities) have been damaged or destroyed by water, and would like us to install a waterproofing system right away.

Calling In A Certified Professional

Repairs of a flooded basement are best conducted by a professional who specializes in basement waterproofing.

Three Reasons To Call An Expert:

  • An expert in the industry can help you recover your damaged items and advise you on restoring your damaged drywall and furniture.
  • Depending on the source, water in a flooded basement may contain bacteria or viruses, and it may present an electrical hazard as well.
  • Pumping out a severely flooded basement too quickly can sometimes lead to damage to foundation walls.
We can help you repair your flooded basement & prevent future flooding in your home!
Get a FREE Quote!

Our award-winning basement waterproofing systems come with a written, transferable warranty! For a free, no-obligation basement waterproofing quote, call or e-mail us today! We proudly serve Thunder Bay, Kenora, Sault Ste Marie, the surrounding areas of White River, Armstrong, Fort Frances, Ear Falls, Big Trout Lake, Cochrane, and many nearby areas.

What To Do If Your Basement Is Flooded

At first glance, a flooded basement may seem like a problem that a homeowner will just have to live with. This is not true! There are basement waterproofers available, with common sense and warrantied solutions, that are just a phone call away.

When your basement floods, we at SST Basement Systems recommend taking these six steps:

A bursting copper pipe in White River, with water gushing out.

Shut Off Any Failed Plumbing

While most flooded basements are caused by heavy rains and groundwater flooding, others are caused by home plumbing failures.

If a pipe, washer hose, water heater, or other pressurized water source fails in your home, it can release hundreds of gallons of water into your basement every hour.

In fact, we've seen water rise so high in a basement that it's coming out of the windows!

In situations where there is a plumbing failure, the first step to solving the problem should be to turn off any failed plumbing. Be very careful to stay high and dry as you do this, as the water be electrified, or contain viruses and bacteria.


A disaster restoration customer service expert in Armstrong manning the phones

Contact A Disaster Restoration Expert

It may seem a bit extreme to think of a "disaster restoration expert" when you need someone to pump out a flooded basement, but these are exactly the people who are best suited to help you take care of your flooded basement.

Disaster restoration experts are pros at drying homes, pumping out water, and making sure that mold and rot are controlled. Have them visit your home within 48 hours to avoid mold growth.

Disaster restoration experts are busiest during heavy rains -- so call them right away to beat the crowds. These companies generally provide 24-hour emergency service, so don't hesitate to contact them as soon as you find a problem. Depending on your area, the local fire company may also be available to pump your basement out.


A basement waterproofing customer service specialist in Fort Frances scheduling an appointment.

Give Us A Call

Here's where we come in! If your home is located in the Greater Thunder Bay area, we'll be standing by to help you.

We have exclusive access in our service area to a wide variety of award-winning, warrantied products made specifically for basement waterproofing, and we can customize a great system for you.

In our business, when it rains, business tends to pour in. In the same way that we see long lines at good restaurants on weekends and holidays, we're bustling with activity when basements are flooding all over the area. Calling us sooner rather than later is a great idea.

You can count on our trained staff to go above and beyond to help you solve your problem as soon as possible.


Soaked, wet personal items sitting in a driveway, including a washer and dryer in Ear Falls.

Rescue Your Personal Property

Where there will be a few things you want to get out of the basement right away, most things can be moved after you've made those two phone calls.

Again, it's important to take care when moving items, as your water could be charged with electricity, and raw sewage or toxic substances may be present in the floodwaters. If you're not sure if this is the case, it's best to be on the safe side.

If you have photos, electronics, or irreplaceable items that have water damage, do not despair! Many disaster restoration companies have ways to restore your property and restore lost computer data. This is one of the key reasons to opt for them over a standard pump-out job from a plumber or fire department.

Since the basement could be humid for a couple days while the drying out process continues, you may want to move out personal items such as photos, documents, and fabrics. They may look fine now, but they could grow mold in the near future. You also may want to get a photographic record of the damage for your insurance company.


A home insurance customer service worker.

Notify Your Insurance Company

If your homeowner's insurance policy covers flooding, now is a good time to give them a call. Your agent can talk with you about what options you have for a claim, and they can advise you on what needs to be done when you meet with your contractors.

Some insurance companies will offer protection from flooding, and some will not do so. Additionally, it is important to note that some companies offer coverage for failing plumbing and not floods that come from groundwater flooding.

Even if the flood you see today is small, or you don't feel that a call to your insurance company is necessary, you may want to make a mental note on exactly what kinds of coverage you have, should a larger flood occur later on.


A hand operating a keyboard, with a mouse nearby and the corner of a computer monitor in view.

Do Some Waterproofing Research

You'll probably be surprised to find out just how many products and companies have been specialized just for basement waterproofing.

The number of products and companies out there that are specialized just for waterproofing will be surprising! There's a lot of science behind basement waterproofing, and lots of new products have been developed recently.

Before meeting with them, be sure to research each contractor you work with online -- and to check out their rating on the Better Business Bureau. You may also want to ask the contractor to provide good references and testimonials, and to ask whether their workers are fully insured.

Be sure to also research what kinds of solutions they offer, and how those solutions may measure up against the alternatives on the market. Remember -- the old-fashioned ways are not always the most effective.

We Can Stop Your Basement From Flooding!

When it comes to wet basement repair, we at SST Basement Systems have it down to a science. We'd like to meet with you and show you firsthand why we're the best in the business!

For a free, no-obligation basement waterproofing quote, contact us by phone or e-mail today! We proudly serve the Ontario area, including Kenora, Thunder Bay, Sault Ste Marie and nearby.

Your free quote includes an on-site inspection, a written quote, and a personal walkthrough of exactly how we can dry your basement -- and keep it dry all the time! To help you learn more about basement waterproofing (and your own wet basement problem), we'll also send along a full-color copy of our 88-page waterproofing book. Contact us today to get started!

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Serving ON including the Greater Thunder Bay area
Our Ontario Service Area
Cities in Province of Ontario
Angling Lake
Armstrong Station
Aroland
Atikokan
Attawapiskat
Aweres Twp
Balmertown
Barwick
Batchawana Bay
Batchewana First Nation
Beardmore
Bearskin Lake
Big Trout Lake
Caramat
Cat Lake
Chaput Hughes
Clearwater Bay
Cochenour
Cochrane
Collins
Connaught
Constance Lake
Dalles
Deer Lake
Devlin
Dinorwic
Dobie
Dorion
Driftwood
Dryden
Dubreuilville
Eabamet Lake
Eagle River
Ear Falls
Echo Bay
Emo
Fauquier
Fort Albany
Fort Severn
Fort William First Nation
Fowler
Frederickhouse
Garden River
Geraldton
Gorham
Goulais River
Graham
Grassy Narrows
Gull Bay
Hallebourg
Harty
Hawk Junction
Hearst
Heron Bay
Holtyre
Hudson
Hunta
Ignace
Iroquois Falls
Iroquois Falls A
Jacques
Jellicoe
Jogues
Kakabeka Falls
Kaministiquia
Kapuskasing
Kasabonika
Kashabowie
Kashechewan
Kearns
Keewatin
Keewaywin
Kejick
Kenora
King Kirkland
Kingfisher Lake
Kirkland Lake
Lac La Croix First Nation
Lac Seul
Lansdowne House
Larder Lake
Longbow Lake
Longlac
Macdiarmid
Madsen
Manitouwadge
Marathon
Matachewan
Matheson
Mattice
Mckenzie Island
Migisi Sahgaigan
Minaki
Mine Centre
Minnitaki
Monteith
Montreal River Harbour
Moonbeam
Moose Factory
Moosonee
Morson
Murillo
Muskrat Dam
Nakina
Nestor Falls
Nipigon
Nolalu
North Spirit Lake
Ogoki
Opasatika
Osnaburgh House
Oxdrift
Pass Lake
Pawitik
Pays Plat
Peawanuck
Perrault Falls
Pickle Lake
Pikangikum
Pinewood
Poplar Hill
Porcupine
Porquis Junction
Prince Twp
Rainy River
Raith
Ramore
Red Lake
Red Rock
Redditt
Rosslyn
Rossport
Sachigo Lake
Sandy Lake
Sault Ste. Marie
Savant Lake
Schreiber
Schumacher
Searchmont
Sesekinika
Shebandowan
Shuniah
Sioux Lookout
Sioux Narrows
Slate Falls
Slate River
Sleeman
Smooth Rock Falls
South Gillies
South Porcupine
Stratton
Strickland
Summer Beaver
Swastika
Tarzwell
Terrace Bay
Thunder Bay
Timmins
Tunis
Upsala
Val Cote
Val Gagne
Val Rita
Vermilion Bay
Virginiatown
Wabigoon
Waldhof
Wawa
Weagamow Lake
Webequie
White River
Whitedog
Wunnumin Lake

Our Locations:

SST Basement Systems
648 Squier St., Unit #9
Thunder Bay, ON P7B4A8
1-807-788-1013